Levels of job satisfaction vary significantly across Europe, with Dutch, Polish and Swiss employees being the most satisfied, according to research by ADP®. The new study of nearly 10,000 European working adults explores how employees across Europe feel about the future of work.

Where can we find the happiest employees?

According to the research, Dutch, Polish and Swiss employees are the most satisfied, whilst the UK comes joint fifth (see chart 1). In the UK, satisfaction levels also differ greatly across regions; three quarters of those based in the East are satisfied (75%), whilst only 59% of employees in Northern Ireland are satisfied (see chart 2).

In the UK, those working in Architecture, Engineering and Building are the most satisfied (84%), whilst IT & Telecoms workers fare well across Europe and the UK. In the UK, those working in financial services are the least satisfied (57%) – the lowest level of job satisfaction overall. In contrast, 71% of financial services employees in other European countries are satisfied. (see chart 3)

Jeff Phipps, Managing Director at ADP UK, commented that, “It is positive to see that satisfaction levels are generally high across Europe, suggesting that most people are engaged in their work and feel fulfilled. However, even in higher scoring industries and countries there is no room for complacency. The very best businesses are focussing their efforts on the ‘whole person’ ensuring that their people feel valued, have a sense of purpose and that their well-being is supported. Employee satisfaction has long been acknowledged to have major implications for innovation, productivity and customer experience.”

Chart 1: Job satisfaction across Europe:

Chart 2: Job satisfaction across UK regions:




Chart 3: Job satisfaction across industries:

About the research

‘The Workforce View in Europe 2017’ report explores the attitudes of employees toward the future of work. The research for ADP was carried out by independent market research agency Opinion Matters in July 2016. The sample consisted of 9,920 working adults in eight key economies across Europe, including France, Germany, Italy, the Netherlands, Poland, Spain, Switzerland and the UK.

The full report, The Workforce View in Europe 2017, is available on http://bit.ly/2kQFRMV or on request to your media contact.   

About ADP

Powerful technology plus a human touch.  Companies of all types and sizes around the world rely on ADP’s cloud software and expert insights to help unlock the potential of their people. HR. Talent.  Benefits. Payroll. Compliance. Working together to build a better workforce.  For more information, visitwww.ADP.co.uk.